We call it "warehousing" -- getting, checking, sampling and unloading all the ingredients and packaging items at the bakery.

The warehouse department is always busy. We're hustling to receive shipments around the clock. Incoming trucks back up to docks where they are manually unloaded, or bulk shipments of flour, sugar and shortening are pumped directly from their trucks into huge silos and storage bins. Even other ingredients are dropped off by rail behind the bakery. Forklifts hum as ingredients are moved to cool, clean storage areas.

The warehousing department uses a detailed shopping list, not unlike the one you use at the grocery store. Except that it's much, much longer. And everything needs to be delivered.